Terms and Conditions

SHIPPING POLICY

Free Worldwide Shipping - Limited Time Offer.

Orders are typically processed within 1 to 3 working days (excluding weekends and holidays) following the receipt of your order confirmation email. You will receive a separate notification once your order has been shipped. Shipping times may vary depending on the destination and selected shipping method. On average these are as follow: USA, UK and EU 3-7 days, all other locations 5-12 days.


Occasionally, unforeseen circumstances beyond our control may cause shipping or delivery delays. Rest assured we will make every effort to keep you updated on the status of your order.

We collaborate with select local fine art printing labs across various countries to efficiently cater to our global clientele these are located in the US, UK and EU to facilitate our services.

Import duties and custom taxes

Customers are responsible for any import duties, taxes, or customs fees levied by their country's customs authorities. These charges are not included in the purchase price and may vary depending on the destination country and the value of the shipment.


It is advisable for customers to check with their local customs office for information on any applicable duties or taxes before making a purchase. Failure to pay import duties or taxes may result in the order being held or returned. In such cases, customers may not be eligible for a refund.

How do I check the status of my order?

Once your order has been dispatched, you will receive an email notification from us containing a tracking number for you to monitor its progress. Kindly allow up to 24 hours for the tracking information to be accessible.

Should your order fail to arrive within 14 days after receiving the shipping confirmation email, please reach out to us via our contact page with your name and order number, and we will investigate the matter for you.

RETURNS POLICY

We are confident you will love our products as much as we love making them. If for any reason you are not happy with your purchase, you may return the items within 14 days of receipt for a refund or a store credit.


To initiate a return, please send us a message using the form on the contact page to inform us. Returned items must be in their original condition, unused, and with all packaging intact. Customers are responsible for return shipping costs unless the return is due to an error on our part. Please retain proof of postage until we have confirmed your refund has been processed.


We recommend that you carefully repackage your item to avoid any damage during delivery and use a tracked or registered mail carrier to track your item for your own peace of mind.


Refunds will be processed within 5-7 business days after we receive the returned item. Please note that personalized or custom-made items are non-returnable unless there is a defect or error in the customization. We reserve the right to refuse returns that do not meet our return policy criteria.

Personalized Posters

Personalized details (such as name, date of birth) should be entered during the order placement process. Please note that personalized orders are final sale and cannot be exchanged or returned.


Once your order is placed, it will be processed immediately, thus no alterations can be made. However, if you accidentally made a spelling mistake while placing your personalized order, please drop us a message as soon as possible and we will do our best to help.


We are committed to offering a great customer experience so if you have any questions feel free to drop us a message via our contact page.